In another case, a driver refused to take four passengers in his car in accordance with Uber's COVID-19 safety rules. The driver believes the passenger retaliated against him by leaving a bad review and rating.
Novak said all three drivers routinely face angry and intoxicated passengers who threaten bad reviews when told to tone down their behaviours.
She said the drivers discovered their Uber app was disabled by the company, meaning they could no longer carry out rides and make money.
"After working full-time for Uber and investing in new vehicles and ensuring they were following their protocols, they are left unemployed and Uber has failed to respond on any of their concerns regarding this, or to put them back onto the app," said Novak.
The drivers named in the complaint are Puneet Kumar, Parminder Singh Kullar, and Bhupinder Singh. Through the labour relations complaint, they hope to be reinstated and compensated for lost wages.
Independent contractors
CBC News reached out to Uber for a response, but did not hear back by the time of publishing.
In B.C., Uber drivers are considered independent contractors. The ride-hailing company has long designated workers as contractors, however authorities in many jurisdictions, including across the world have ruled that they are employees.
A declaration as employees typically provides workers with more protections, including minimum wage and vacation pay.
Uber has long refused to recognize couriers and drivers using its platform as employees and instead liken them to independent contractors because they have the flexibility to drive or deliver as little or as much as they want.
UFCW 1518 is among groups that have lobbied for drivers to be recognized as employees in B.C., including in a labour board filing in 2019. However, that application was dismissed.
Most recently, the union sent a letter to B.C. Labour Minister Harry Bains calling for B.C.'s employment standard to be amended to "enable app-based contract workers like Uber drivers to join a union, classify them as employees and allow them to receive other basic protections."
"We're calling for more changes so that this doesn't happen to more drivers," said Novak.
Earlier this year, a class action lawsuit against Uber arguing that drivers should be recognized as employees and entitled to higher wages and protections was certified in Ontario. Lawyers involved in the case say if drivers win, it could change employment classifications across the country.